INFOCO - Sales of Kiosks and Contact Center solutions

In today’s highly competitive environment one has to develop profound and positive relationships with customers. Accept the challenge of reducing costs whilst increasing productivity and improving your customer loyalty with RightNow CRM! We offer an integrated 360º view of your customers. We automate the processes and obtain information on all interactions so that you can concentrate on guiding your organisation to success.

Advantages:

	Improves customer loyalty and profitability.
	Improves productivity and reduces costs.
	Provides complete customer information.
	Quick start-up.
	Easily adaptable to your particular requirements.
	Complete functionality with simplicity of use.

Caring for the Customer Life Cycle
Make your organisation customer focused. Retain your customers and maximise their profitability. RightNow CRM is built on the basis of our leadership in customer service solutions. Capitalise in real time on the information available for each interaction in any contact channel, increasing productivity and profits in your organisation.


		RightNow Service™ It provides the best possible customer care service. Both in traditional and in electronic channels, improving service quality and agent efficiency. By sharing the same intelligent knowledge base, a satisfactory experience is ensured in all fields.
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		RightNow Marketing™ Your resources are applied in the best possible manner and your commercial ideas become reality in an easy, rapid and profitable way. It incorporates tools for the design, management and monitoring of marketing campaigns, contents creation and emailing, as well as a powerful analytical module.
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		RightNow Sales™ Maximise sales efficiency and productivity. A solution that is easy to use, that provides a complete panorama for each opportunity and for commercial planning. It includes modules for accounts management and commercial opportunities for sales teams, for implementing sales strategy and analysis, for verifying your forecasts at any time.
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Vía Augusta 59 08006 Barcelona (Spain) Tel: (+34) 93 415 25 26 Fax: (+34) 93 415 69 12 infoco@infoco.es